Terms and Conditions

Our Products

Please note that Mutha Smudga creations are handmade in small batches to keep the intensity & properties of the ingredients fresh for as long as possible.

Which means each item crafted, is completely unique, no two are exactly alike. So please keep in mind some variations in size, weight and colour may occur, differing slightly between the items you may receive.

Medical Disclaimer: The information & our products are NOT intended for or to be substituted for a medical device, diagnosis, treatment or cure for illness. For professional medical advice, please consult a registered doctor

Packaging & Posting

We support & use sustainably sourced products, wherever we can, including in our packaging, using a combination of re-used, re-purposed, recyclable & bio gradable materials where ever possible.
We will endeavor to process your orders as quickly as we can. We process orders from Tuesday to Friday. Please allow up to 3-5 business days for processing in addition to the  shipping timeframes of AusPost.

Standard flat rate for packing & shipping is $11.50 Australia wide.

We take great pride in our goods and packaging so we certainly hope that you never receive a faulty or damaged product from us. If, on the rare occasion, this does occur please contact us at info@muthasmudga.com.au within 48hrs of receiving your package and we will do everything we can to sort out this issue.

We ship all of our orders via Australia Post. Once your order is shipped, you will receive a confirmation from us, which will include a Tracking Number.

If picking up or have arranged a local drop off, please note there maybe a 3-5 day processing time and we will contact you once your goodies are ready for delivery, to confirm details.

Store credits will be at the discretion of Mutha Smudga. 

We only sell and send Australia wide due to custom legalities.

 

Thanks so much for visiting Mutha Smudga & your support in partaking in our offerings, if you have any questions please send me a message – Nikki Xxx