FAQs
How long will my order take to get to me?
We aim to dispatch all orders within 3-5 business days.
Freight times vary depending on each state. Pease refer to our “shipping” link to see the more nitty gritty details on this.
During peak freight periods (e.g. Christmas and Public Holidays), you may experience a slight delay, however we will endeavor to get your goodies to you as soon as possible.
Where do we find you?
Our Mutha Smudga HQ is based out of Geelong, Victoria. We can be found out & about at numerous local markets and Victoria based Expos. We post on our socials Facebook & Instagram where we will be each week. If you would like to see when we are coming your way or if there is a local stockiest near you, drop us line & we can let you know.
What Payment options do you have available?
We currently accept payment via Mastercard, Visa, Amex, Shop pay, Apple pay & Google pay through our online store powered securely by Shopify.
My item is damaged or faulty what do I do?
Unfortunately accidents happen and we do our best to ensure each item finds itself to you in perfect condition. If your item arrives damaged or faulty, please email us at info@muthasmudga.com.au within 48 hours so we can work out the best solution for you.
Can Essential oils can be toxic for pets?
Animals smell sensory is more heightened than ours, some thought & care needs to be taking with using Essential oils around our animal family.
Each pet will differ, so watch out for changes in their behavior, such as leaving the room while oils are in use or also changes in their eating habits. If you notice any changes, we recommend to stop using that particular oil.
Oils known to contain be toxic to cats/dogs: Peppermint oil, Citrus oils (including Lemon oil), Tea Tree oil, Pine oil, Eucalyptus oil, Cinnamon oil, Ylang Ylang oil.
What Oils should I avoid if pregnant?
The power of Essentials can have physical effects on our bodily systems such as, blood thinning, promoting menstruation, regulating hormones, sedative, heart papulations & can in some instances induce labour. If you have any questions or concerns, please have a conversion and use them under the supervision of a qualified practitioner.
Dilute essential oils to 1% dilution blend. Low dilutions are recommended, as the Mumma to be, may experience a heightened sense of smell. There is also studies that suggest Essential oil molecules can harbour in the placenta, with some essential oils being not so healthy for bub.
Common Essential Oils to Avoid during pregnancy are..
Atlas Cedarwood, Basil, Clary Sage, Eucalyptus, Fennel, German Chamomile, Juniper Berry, Marjoram, Myrrh, Nutmeg, Peppermint, Rose, Rosemary, Sage, Vetiver, Wintergreen & Yarrow
Common Essential Oils considered ok during pregnancy are..
Bergamot, Black Pepper, Clove Bud, Frankincense, Geranium, Ginger, Lavender, Lemon/ Lime, Orange, Mandarin, Neroli, Sandalwood & Ylang Ylang.
Please always seek medical advice for use of essential oils during pregnancy.
How do I cleanse my crystals or burn smudging bundles?
Check out our “how to use our products” link to learn all about how to powerfully use & store your new goodies. Including how to cleanse your crystals, burn smudging bundles, Essential oil use and safety for your pets.
Where do you source your Crystals from?
The Mutha Smudga Team try our very best to source our crystals, ingredients & products as consciously as possible. When purchasing our ingredients & goodies, we do our homework in investigating their path from a conscious mindset. We work with a small handful of chosen suppliers around Australia for all our products. Our crystals are cleared, cleansed & vibing before they make their way out to you.
Where do you source your Essential Oils from?
The Mutha Smudga Team try our very best to source our Essential Oils, products & ingredients as consciously as possible. When purchasing our ingredients & goodies, we do our homework in investigating their path in a conscious manner. After testing many different suppliers for their Oils consistency, aroma & vibration, we work with a small handful of chosen suppliers around Australia, in which we then blend to create our own signature oil for producing our products.
How should I store my Essential Oils?
Our Essential Oil products are best stored in a dark, dry area below 30°. Please store away from and consider safety use around children and Pets. Recommended to enjoy their magick within 8 –12 months, to ensure peak performance.
What does 100% pure essential oil mean?
Purely from the plant matter, with no fillers or additives added, not diluted and No natural or artificial aroma components added. Just the plant & nothing but the plant!
What is a crystal Essence?
We make our Crystal essence, by firstly cleansing and charging the blend of intuitively chosen crystals & our filtered mineral water. During ceremony we call in our Universal helpers to bless, protect and empower the Essence as we combine the crystals, filtered water and written intention of the blend. This is then sealed in a glass jar and left in nature for 3 days and 3 nights over the full moon period to enhance the properties and intentions of the infusion. Amplified by the sun, full moon and Mother Gaia’s energy. Then it’s good to go!